Shipping Policy
Order Processing & Handling Time
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Processing Time: Orders are processed within 1–2 business days (Monday through Friday).
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Cutoff Time: Orders placed before 2:00 PM Central Time (Monday–Friday) will begin processing the same day. Orders placed after the cutoff or on weekends/holidays will be processed the next business day.
Shipping Rates & Estimates
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Standard Shipping: Typically takes 3–5 business days in transit. Rates are calculated and displayed at checkout.
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Carriers: We ship via USPS, UPS, and FedEx.
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Domestic Only: We currently only ship to addresses within the United States.
Return & Refund Policy
30-Day Return Window We accept returns up to 30 days after your order has been delivered. If 30 days have passed since delivery, we cannot offer a refund or exchange.
Eligibility for Returns To be eligible, your item must be unused, in the same condition that you received it, and in the original packaging.
Fees & Costs
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Restocking Fees: We do not charge any restocking fees for returns.
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Return Shipping (Defective Items): If the item is defective, damaged, or incorrect, we provide a prepaid return label at no cost to you.
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Return Shipping (Change of Mind): For standard returns (wrong size, changed mind), the customer is responsible for return shipping costs. Original shipping costs are non-refundable.
Refund Process
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Initiate: Email info@usabuckets.com with your order number to receive a Return Authorization (RA).
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Inspection: Once received, we inspect items within 2 business days.
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Approval: Approved refunds are credited to your original payment method within 5–7 business days.
Contact Us
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Email: info@usabuckets.com
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Address: 1243 170th St, Victor, Iowa 52347